Frequently Asked Questions
Your guide to shopping the latest trends at TCGDEX.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At TCGDEX, we prioritize ethical manufacturing and use high-quality organic cotton and recycled polyesters whenever possible to reduce our environmental footprint.
Can I track my package in real-time?
Yes, once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.